Statement from DEA:

We’re pleased to share that we’ve recently made several important behind-the-scenes updates that will make it easier and faster for you to get the support you need.

We’ve implemented a new customer relationship management (CRM) system. Now, when you email our support team at DEA.Registration.Help@dea.gov, your request will automatically create a case that is carefully tracked and assigned. This means you’ll receive quicker and more consistent responses every time you reach out.

We also plan to expand the ways you can reach us by introducing additional contact options, including a user-friendly webform and live chat functionality. These additional channels will give you more flexibility and make it even simpler to connect with our support team whenever you need assistance.

These initiatives reflect our ongoing commitment to improving your experience and delivering timely, high-quality service. We’re excited about these improvements and look forward to continuing to serve you with even greater care and precision.

Thank you for being part of our community. We appreciate the opportunity to assist you!